The annual LUPC Membership Survey Report 2023 is now available, providing feedback from members on how we are performing and what we can do better.  

The report is an accurate record of how LUPC is currently viewed by our members. Please read the report for details of the feedback provided and how we will address any points raised with us. We are in the process of following up any comments requiring an individual response.

We are also offering a meeting to all our full members who would like to find out more about making the most of their LUPC membership and how we can help with their procurement needs. Our members do not need to wait for us to reach out, we welcome any request for support and guidance on procurement activity.

We are pleased to have maintained our 100% record in terms of the number of respondents that stated they would recommend us to other organisations, and once again 100% agreed that LUPC provides good or excellent customer service.

Thank you to the members who took the time to complete the survey. We pledged to donate £5 for each member organisation completing the survey, to Unseen. Unseen’s vision is a world without slavery with the aim to transform society’s response so all can live in a world free from such abuse and exploitation. A donation of £200 has been made.

If you have any questions regarding the content of this report, or any further comments, please contact Suzanne Picken, Head of Membership, Marketing & Communications or the LUPC Director, Don Bowman.